Common Questions About Our Contract Cleaning Services

david • 10 March 2025

At It’s Clean Ltd, we understand that choosing a reliable contract cleaning service is an important decision – and one that’s going to help you maintain a spotless and hygienic workplace. Whether you manage an office, a healthcare facility, or a retail space, a clean environment is crucial for staff productivity and customer satisfaction. To help you make an informed decision, we’ve answered some of the most frequently asked questions about our commercial cleaning services.


1. What is contract cleaning?


Contract cleaning refers to regular, scheduled cleaning services tailored to your business needs. Rather than hiring in-house cleaners, businesses partner with professional cleaning companies like It’s Clean Ltd to ensure their premises remain hygienic, presentable, and compliant with health and safety regulations. Outsourced contract cleaning also means businesses don’t have the headache of managing extra staff and rotas for cleaning personnel.


2. What types of businesses do you provide contract cleaning for?


We provide commercial cleaning services for a wide range of industries, including:


Offices and Corporate Buildings – A clean office promotes a professional image. We provide scheduled cleaning to keep your workspace tidy and hygienic.

Healthcare and Medical Facilities – We understand the importance of maintaining strict hygiene standards in medical environments. Our team is trained to follow industry-specific cleaning protocols to ensure patient, client and staff safety.

Retail Stores, Shopping Centres and Showrooms– First impressions matter. We help keep retail spaces spotless, enhancing the shopping experience for your customers and maintaining a welcoming environment.

Schools and Educational Institutions – Clean and sanitised learning environments contribute to better student health and focus. We offer flexible cleaning schedules to accommodate school hours and term times.

Industrial and Warehouse Spaces – Industrial areas require a carefully planned and fully compliant approach due to the nature of the work environment. Our team is equipped to handle everything from dust control to heavy-duty floor cleaning.

Hospitality, Leisure and Event Venues – Hotels, restaurants, entertainment and event venues rely on cleanliness for customer satisfaction. We provide discreet and efficient cleaning to keep your establishment looking its best. You can read our video testimonial with the Yorkshire Event Centre here.


As we work exclusively with local clients, we offer unparalleled flexibility in scheduling and services, ensuring that our cleaning plans fit seamlessly into your business operations.


3. What cleaning services are included in a contract cleaning agreement?


Our contract cleaning services are tailored to your specific requirements and may include:


  • Daily Office Cleaning (dusting, vacuuming, sanitising surfaces) – Routine maintenance ensures a clean and pleasant workspace, preventing the build-up of dust and germs.
  • Washroom and Hygiene Services – From soap dispensers to deep-cleaning toilets, we ensure your washrooms remain spotless and fully stocked with hygiene essentials.
  • Carpet and Floor Cleaning – We provide specialised treatments for carpets, hardwood floors, and tiles to maintain their appearance and longevity.
  • Window and Glass Cleaning – Our streak-free window cleaning service keeps your premises looking bright and professional, inside and out.
  • Deep Cleaning and Disinfection Services – We offer periodic deep cleans to target high-touch surfaces and areas prone to bacteria build-up.
  • Waste Management and Recycling Solutions – We assist in efficient waste disposal and recycling programmes to help your business meet sustainability goals.


Because we only work with local clients, we can quickly adapt to your changing needs, offering additional services at short notice and ensuring our cleaning schedules remain flexible and convenient for you.


4. How often can I schedule contract cleaning?


We offer flexible cleaning schedules, including daily, weekly and monthly cleaning services. Whether you need a full cleaning service every day or a deep clean periodically, we work around your business hours to minimise disruption.


5. Are your cleaners professionally trained and insured?


Yes! All our cleaning staff are fully trained, DBS-checked, and insured. We ensure our team follows industry best practices and uses the latest eco-friendly cleaning products to deliver a safe and effective service.


6. Do you use eco-friendly cleaning products?


Absolutely! We are committed to environmentally friendly cleaning, using sustainable and non-toxic products that are safe for employees, customers, and the planet.


7. How much does contract cleaning cost?


The cost of contract cleaning depends on several factors, including:

  • The size of your premises
  • The frequency of cleaning
  • The specific services required 


We provide a free, no-obligation quote based on your needs, ensuring competitive pricing for high-quality services. Request a free survey and quote


8. Can I customise my contract cleaning package?


Yes! We offer bespoke cleaning solutions tailored to your business. We will create a package that suits your budget and cleaning requirements.


9. What happens if I need additional cleaning services?


We understand that business needs can change. If you require extra cleaning services due to seasonal demands, special events, or unexpected circumstances, we can adjust your cleaning plan accordingly.


10. How do I get started with contract cleaning services?


Getting started is easy! Simply contact us for a free consultation and site assessment. Our team will discuss your requirements, visit your site(s), provide a customised cleaning plan and arrange a start date that works for you.


If you’re looking for reliable contract cleaning services in Harrogate, Wetherby, Ripon, Knaresborough, Leeds, York and the surrounding areas, It’s Clean Ltd is here to help. Our professional team is committed to delivering exceptional commercial cleaning solutions tailored to your business needs.


Call us today at 01423 566785 or visit www.itsclean.co.uk to request a free quote.


20 January 2026
Choosing the right cleaning company in Harrogate is an important decision for any business. A reliable commercial cleaning partner doesn’t just keep your premises looking presentable — they help protect staff wellbeing, support compliance, and ensure your workplace operates smoothly day after day. With many cleaning providers available, knowing what to look for can help you choose a company that delivers consistent quality, responsive service, and real value. Look for a Local, Responsive Cleaning Company One of the most important factors when choosing a commercial cleaning company is local presence. A locally focused cleaning provider can respond quickly to issues, adapt to changing requirements, and build long-term relationships with clients. At It’s Clean, we focus on a 50-mile radius, providing local contract cleaning in Harrogate, Wetherby, Ripon, Knaresborough, Leeds, York, and surrounding areas. By keeping our operations local, we can guarantee a highly responsive service and regular on-site supervision — something national providers often struggle to offer. Choose a Company That Tailors Services to You Every business is different. A professional cleaning company should offer flexible cleaning schedules that fit around your operations rather than forcing you into a standard package. Look for a provider that offers: Daily, weekly or monthly contract cleans Bespoke cleaning plans tailored to your premises Flexible scheduling to minimise disruption Clear communication and regular reviews At It’s Clean, all cleaning contracts are tailored to meet your specific requirements, ensuring you receive exactly the level of service your business needs. Check the Range of Commercial Cleaning Services Offered A trusted cleaning company in Harrogate should be able to support your business as it grows or changes. Choosing a provider with a wide service offering means fewer suppliers to manage and consistent standards across your site. Our comprehensive range of commercial cleaning services includes: Commercial office cleaning Contract cleaning Specialist Coronavirus cleaning Washroom services Carpet cleaning Window cleaning Communal area cleaning Janitorial supplies Deep cleaning Soft washing and exterior cleaning This breadth of service allows us to support a wide variety of commercial environments under one trusted contract. Ask About Staff Recruitment, Training and Supervision High-quality cleaning starts with the people delivering it. A professional cleaning company should invest in recruiting, training and supporting their teams. At It’s Clean: All cleaners are recruited locally Staff are fully trained for their specific cleaning contracts Teams are carefully matched to each site Every contract is overseen by a regional cleaning supervisor This structure ensures consistency, accountability and reliable standards — something that makes a noticeable difference over time. Experience Matters When choosing a cleaning company in Harrogate, experience across a range of sectors is a strong indicator of reliability and professionalism. It’s Clean has been operating since 1999 and works with clients across a wide range of industries, including: Commercial offices Building sites Care homes Dental practices and GP surgeries Event and exhibition venues Housing associations and landlords Retail shops and showrooms Schools, colleges and universities Factories and warehouses This depth of experience allows us to understand different environments, compliance requirements and operational challenges. Look for a Customer-Focused, Independent Company An independent, privately owned cleaning company is often better placed to offer a personal, customer-focused service. Decisions are made locally, relationships matter, and service quality is never secondary to scale. At It’s Clean, customer satisfaction is central to everything we do. We work closely with clients to ensure cleaning standards remain high, communication is clear, and services continue to meet expectations as needs evolve. Choosing the Right Cleaning Company in Harrogate When selecting a commercial cleaning company, look for: A strong local presence Tailored cleaning contracts A wide range of services Well-trained, supervised staff Proven experience across sectors A customer-first approach By choosing a trusted, local cleaning company in Harrogate , you gain a partner committed to supporting your business, your people and your premises. Looking for a Reliable Cleaning Company in Harrogate? If you’re searching for a professional, customer-focused cleaning company in Harrogate, It’s Clean offers tailored commercial cleaning services delivered by experienced local teams. Get in touch to discuss how we can support your business.
by david 3 December 2025
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