How It’s Clean is overcoming the challenge of training contract cleaning employees

15 April 2024

Keeping staff up to date with the latest techniques, legislation and best practice

Contract cleaning providers traditionally find employee training a real challenge due to the antisocial hours and shift patterns of their staff. The main reason for this is because cleaning staff can find it hard to make time to attend training sessions organised by their employer, particularly as cleaning is often a second job.


It’s Clean Ltd has developed a novel solution which means their staff can stay up to date with the latest techniques, legislation and best practice without having to find time outside their shift to attend classroom-based training.


Remote training academy


At It’s Clean we respect our employees’ time and understand that they have probably chosen their job because the shifts work around other commitments. That’s why we have developed a comprehensive online training academy for all our operatives.


Our employees learn through short and engaging weekly videos, with a quick multiple choice test at the end of each video. There are 52 training videos in all, covering everything from colour coding, COSHH, health and safety and everything to do with commercial cleaning best practice.

Incentivised learning


We are extremely proud of the fact that 15% of our staff – that’s 26 out of our 180 workforce – have now successfully completed the training academy. When anyone completes the course, they receive a £50 bonus in recognition of their achievement. We have made the videos as engaging as possible so that they are easy to watch and learn from. The bonus is an added incentive and a token of our appreciation.


We anticipate that by the end of 2024, around 70% of our staff will have completed the academy and been awarded their bonus.


Continuous improvement


We believe our approach to training is innovative and makes it easy for our teams to keep their skills and knowledge up to date. We have found that it helps with employee retention and improves customer satisfaction too.


We have invested over £20K in these online training packages and they are key to our philosophy of continuous improvement. We are certain that our positive attitude towards staff development, an innovative approach to everything we do and a mindset of excellence and improvement are behind the fact that we enjoyed growth of over 23% during the last year.


Would you like to work for an innovative cleaning company that invests in its employees? Join our team

15 May 2026
As a Yorkshire-based commercial cleaning company, It's Clean Ltd has been providing commercial cleaning services to local businesses since 1999, supporting clients across Harrogate, Leeds, York, Ripon, Wetherby and the surrounding areas. We work with a wide range of organisations including: Commercial offices Healthcare providers Schools and colleges Retail premises Warehouses and industrial sites Property management companies Event and exhibition venues By maintaining a strong local presence, the team can provide responsive support and tailored cleaning services to businesses throughout the region. Commercial office cleaning in Leeds Leeds continues to see significant business growth across professional services, finance, technology and creative industries, increasing demand for reliable and professional commercial cleaning services. Businesses in Leeds often require flexible cleaning schedules that work around busy work environments, hybrid working patterns and multi-tenant buildings. Services such as communal area cleaning, washroom services, carpet cleaning and window cleaning are often integrated into wider office cleaning contracts to maintain a consistent workplace standard. Commercial office cleaning in Harrogate Harrogate businesses often place strong emphasis on presentation, client experience and workplace standards, particularly within professional services, healthcare and hospitality sectors. Professional commercial office cleaning in Harrogate helps businesses maintain welcoming, well-presented environments while ensuring practical day-to-day cleanliness across offices, meeting spaces and staff facilities. With its head office based in Harrogate, I t's Clean Ltd has built long-standing relationships with businesses across North Yorkshire by delivering responsive, locally managed cleaning services. Choosing the right commercial office cleaning company When selecting a commercial office cleaning provider, businesses should look for: Experience within commercial environments Flexible contract options Clear quality control processes Strong communication and responsiveness Appropriate accreditations and training Reliable staffing and supervision A local team with knowledge of the area A professional cleaning contractor should feel like an extension of your business, supporting workplace standards, employee wellbeing and operational efficiency. Looking for commercial office cleaning in Leeds or Harrogate? It's Clean Ltd provides professional commercial office cleaning services across Leeds, Harrogate, York and the surrounding Yorkshire region. From daily office cleaning and contract cleaning to deep cleans, washroom services, carpet cleaning and communal area cleaning, the team works with businesses of all sizes to create cleaner, healthier and more welcoming workplaces. To arrange a free survey and quotation , contact the team today.
by jenni 15 April 2026
A clean office does far more than simply create a good first impression. For businesses across Leeds , Harrogate and the wider Yorkshire region, professional commercial office cleaning plays an important role in supporting staff wellbeing, productivity, workplace presentation and day-to-day operational standards. Whether you manage a busy corporate office, a shared workspace, a healthcare setting or a growing SME, maintaining a consistently clean working environment helps create a space where employees, visitors and clients feel comfortable and confident. At It's Clean Ltd we provide professional commercial office cleaning in Leeds, Harrogate, York and across Yorkshire, delivering tailored cleaning services designed around the needs of each individual business. Commercial office cleaning tailored to your business No two workplaces operate in exactly the same way. Some businesses require daily cleaning outside office hours, while others may need weekly contract cleaning, specialist deep cleans or additional services such as carpet cleaning, washroom services or communal area cleaning. That’s why professional commercial office cleaning should never be a one-size-fits-all approach. At It's Clean Ltd cleaning schedules are tailored around each client’s requirements to minimise disruption while maintaining consistently high standards throughout the workplace. Why businesses are outsourcing office cleaning For many organisations, outsourcing commercial office cleaning in Leeds and Harrogate offers a more reliable, efficient and cost-effective solution than managing cleaning internally. Professional cleaning contractors provide: Fully trained cleaning teams Consistent quality control Flexible cleaning schedules Specialist cleaning equipment and products Emergency cleaning support Washroom, carpet and window cleaning services Ongoing compliance and health & safety management This allows office managers and leadership teams to focus on running the business while knowing workplace cleanliness is being managed professionally. Creating healthier workplaces Modern workplaces see high levels of daily contact across desks, kitchens, washrooms, meeting rooms, touchpoints and shared equipment. Professional office cleaning helps maintain hygiene standards throughout these spaces and supports healthier working environments for staff and visitors alike. Services such as sanitisation of desks, keyboards, telephones, washrooms and communal areas have become an increasingly important part of workplace management for businesses across Yorkshire. To find out more about how we support businesses with professional commercial cleaning Request a Free Survey and Quote
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