How It’s Clean is overcoming the challenge of training contract cleaning employees

15 April 2024

Keeping staff up to date with the latest techniques, legislation and best practice

Contract cleaning providers traditionally find employee training a real challenge due to the antisocial hours and shift patterns of their staff. The main reason for this is because cleaning staff can find it hard to make time to attend training sessions organised by their employer, particularly as cleaning is often a second job.


It’s Clean Ltd has developed a novel solution which means their staff can stay up to date with the latest techniques, legislation and best practice without having to find time outside their shift to attend classroom-based training.


Remote training academy


At It’s Clean we respect our employees’ time and understand that they have probably chosen their job because the shifts work around other commitments. That’s why we have developed a comprehensive online training academy for all our operatives.


Our employees learn through short and engaging weekly videos, with a quick multiple choice test at the end of each video. There are 52 training videos in all, covering everything from colour coding, COSHH, health and safety and everything to do with commercial cleaning best practice.

Incentivised learning


We are extremely proud of the fact that 15% of our staff – that’s 26 out of our 180 workforce – have now successfully completed the training academy. When anyone completes the course, they receive a £50 bonus in recognition of their achievement. We have made the videos as engaging as possible so that they are easy to watch and learn from. The bonus is an added incentive and a token of our appreciation.


We anticipate that by the end of 2024, around 70% of our staff will have completed the academy and been awarded their bonus.


Continuous improvement


We believe our approach to training is innovative and makes it easy for our teams to keep their skills and knowledge up to date. We have found that it helps with employee retention and improves customer satisfaction too.


We have invested over £20K in these online training packages and they are key to our philosophy of continuous improvement. We are certain that our positive attitude towards staff development, an innovative approach to everything we do and a mindset of excellence and improvement are behind the fact that we enjoyed growth of over 23% during the last year.


Would you like to work for an innovative cleaning company that invests in its employees? Join our team

29 May 2025
In today’s environmentally conscious business environment, sustainability is more than just a buzzword — it’s a responsibility. At It’s Clean Ltd, we recognise that commercial cleaning can be both effective and environmentally friendly. We’re proud to offer green cleaning solutions that promote healthier workplaces, reduce environmental impact, and uphold the high service standards our clients expect. We focus on servicing a 50-mile radius, which matters because it means we can maintain high standards of responsiveness and service whilst also being sustainable ourselves operationally. Serving businesses in Harrogate, Wetherby, Ripon and the surrounding areas, our team is dedicated to creating cleaner, greener, and more productive work environments. Why Green Cleaning Matters Sustainable cleaning practices benefit the health and wellbeing of employees, clients and visitors as well as being good for the planet. Traditional cleaning products often contain harsh chemicals that can affect indoor air quality and the broader environment. Our green cleaning solutions utilise eco-friendly, non-toxic products that are effective without the harmful side effects. Tailored Commercial Cleaning with a Local Touch As a local firm, we are committed to our community, offering fast response times and reliable service that larger chains can’t match. We provide flexible contract cleaning and office cleaning packages tailored to your specific needs — whether it’s daily maintenance, deep cleans or specialised hygiene services for commercial premises. Our strong relationships with businesses across North Yorkshire enable us to deliver workplace cleaning solutions that align with both industry standards and environmental goals. What You Can Expect from It’s Clean: Eco-conscious commercial cleaning products and methods Flexible cleaning schedules to suit your business hours High attention to detail and fully trained local staff Fast response and consistent communication Comprehensive office, workplace and contract cleaning services Trusted by businesses in Harrogate, Wetherby, Ripon and nearby areas Current Trends in Sustainable Cleaning in the UK The UK’s commercial cleaning industry is rapidly evolving to meet environmental challenges and client expectations. Key trends include: Eco-Friendly Products: There’s a significant shift towards using biodegradable and non-toxic cleaning agents. Approximately 60% of UK consumers prefer environmentally friendly cleaning options and our job is to support businesses that want to make that choice too, whilst making sure this is a cost-effective commercial option. Water and Energy Conservation: Forward-thinking cleaning companies like It’s Clean Ltd are adopting technologies that reduce water and energy usage, such as low-water cleaning methods and equipment powered by renewable energy sources. Waste Reduction Strategies: Businesses are implementing waste reduction strategies in their office cleaning practices, including minimising single-use plastics and promoting recycling. This is something we fully support and we proactively work with our clients to support their sustainability goals. Automation and Robotics: The use of cleaning robots and automated solutions is on the rise, enhancing efficiency and consistency in cleaning operations. We make it our business to keep abreast of the latest technology and smart solutions, whilst always remembering that commercial cleaning is a people business and that automation will only ever be part of the solution. You can read more about this in our previous blog How will Artificial Intelligence (AI) and innovation transform the commercial cleaning industry . At It’s Clean Ltd, we stay abreast of these trends to provide our clients with cutting-edge, sustainable cleaning solutions. A Cleaner Future Starts Here Transitioning to sustainable commercial cleaning is a straightforward yet impactful way to demonstrate your organisation’s commitment to environmental responsibility. At It’s Clean Ltd, we combine local expertise, high service levels, and a dedication to sustainability to deliver results you can see — and feel good about. If you’re ready to make your workplace cleaner, greener and healthier, we’re just around the corner and ready to help. Contact us today to learn more about our green cleaning services or request a tailored quote online for your workplace. Let’s work together to create a spotless and sustainable future.
by david 7 April 2025
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