Cleaners: The Unsung Heroes of the Pandemic

David Whan • 10 October 2021

A Date for Your Diary: National Thank Your Cleaner Day on 20 October 2021

It's Clean cleaners montage

Whilst the world stood on their doorsteps to put their hands together for our wonderful carers last year, there was another team of people busily working away in every corner of the world to keep the infection from spreading, and to keep us all safe.


Working in the shadows, unnoticed and often underappreciated, this team of people worked tirelessly, day and night. Adapting their hours, their products, their areas of focus, to meet the challenging and every changing demand of keeping Covid at bay.

Who are they? They are the Cleaners! They are YOUR Cleaners!

People take cleaning as a profession for many different reasons, maybe it’s a job to make ends meet, or to earn a little extra on the side, others just love cleaning and the extra exercise! Nobody would have ever thought, during the unprecedented pandemic that our little cleaners would be integral at keeping the world safe. They were directly on the front line!


They kept the cogs turning. They enhanced their services. Cleaning every part of the building which had been touched by human hands; every light switch, every door handle, every toilet flush and tap, and in doing so put themselves at risk of being infected. They adapted the chemicals they used, which involved additional COSHH training, to disinfect and kill the virus. They changed their work schedules to assist clients with social distancing requirements. In making these adaptations, The Cleaners, kept this virus at bay.


Now the world is getting back to some sort of normality, workplaces are filling back up as home workers return, trade shows and conferences are refilling our event centres and schools are back to full capacity. Suddenly the presence of a cleaner is no longer reserved for out of hours, being visual to our clients is comforting and reassuring. Cleaning is watched, judged, and hopefully, more appreciated.


On National Thank Your Cleaner Day, we would like to personally thank each one of our staff, and to show our thanks we have added 2 hours overtime pay to each of our operatives October’s pay. We know that any recognition you may also be able to give your cleaner would be most appreciated. The resilience, flexibility, and bravery they have shown throughout the pandemic has been astounding. They are the true lifeblood of our company and an absolute pleasure to have as part of the It’s Clean Family.

 

Thank you to all our Cleaning Operatives!

by david 1 March 2026
When I hit 60, I didn't want a party. I wanted to do something that would actually matter. So instead of celebrating at home, I flew to Ghana and spent a week volunteering with a charity called Village by Village getting my hands dirty, sitting in open-air classrooms, and meeting some of the warmest, most resilient people I have ever encountered anywhere in the world. This is what I found there, and why I think you should know about it. The Charity Village by Village was founded by an old school friend of mine and has, over the years, evolved into something beautifully self-sustaining: it is now predominantly run by Ghanaians in Ghana. That is not an accident, it is central to the charity's entire philosophy. The approach is simple and powerful. Before a single brick is laid, the charity asks the village what they need, and what they can contribute. There is no imposition, no outside organisation deciding what is best for communities they don't understand. The result is genuine local ownership, stronger outcomes, and projects that endure long after the volunteers have gone home. The work focuses on two areas: education and healthcare. In the remote villages of Ghana that the government's budget cannot reach, Village by Village builds schools and medical centres from the ground up and then keeps them supported. What a Volunteer Week Actually Looks Like I'll be honest: I wasn't sure what to expect. What I got was a genuinely physical, genuinely meaningful week that I will never forget. Most mornings began on a building site, mixing cement alongside professional local builders, plastering walls, shifting materials. I wore a bright pink polo shirt bearing the logo of my company, It's Clean, which helped fund the trip, and I got absolutely filthy in it. There is something grounding about hard physical labour in service of something real. There were also two young men — just finished their A-levels — who were wrapping up three months of volunteering. In that time they had helped build playgrounds and medical facilities with their own hands. Their energy, their commitment, and what they had achieved at their age was genuinely extraordinary.
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