The benefits of using a local contract cleaning company to clean offices and commercial premises

david • 5 August 2024

Why our decision to focus on a 50 mile geographical radius allows us to deliver outstanding local service

As a local company, choosing to focus on a 50-mile geographic area that includes Harrogate, Leeds and York, we are huge advocates of the benefits of using a local specialist B2B cleaning company for commercial office and contract cleaning.


Why is it better to use a local commercial cleaning service rather than a big-name national firm?


Here are 5 reasons, based on our experience of working with clients and understanding the difference we can make.


Meeting your supplier face-to-face creates trust


As a local business-to-business cleaning company we pride ourselves on building strong relationships with our commercial clients. Our Managing Director visits each potential customer personally for a detailed site visit at the start of each relationship and keeps in touch throughout the contract term.


It’s Clean offers businesses in North and West Yorkshire an extremely high standard of service and attention to detail that isn’t available from large nationwide providers.


Responding quickly when needed


The fact that we are based locally and have local staff working for us means we offer unmatched responsiveness. If urgent or unexpected issues arise, such as a major incident or large local event, we can be on site quickly and make any necessary contingency arrangements should they be needed.


As a local contract cleaner we are easily accessible and can make ourselves available should you need extra advice or support. We know the local landscape, routes, challenges and priorities. Our local knowledge gives us a huge advantage as a supplier and generates trust and accountability. 


Well managed staff teams


As a local firm we rely on the loyalty and diligence of our staff, who live and work in the areas where we operate. We are extremely fortunate to have a low turnover of staff and we have team members who have been with us for many years.


Our people are extremely important to us. We like to take good care of them. We do not use zero hours contracts and offer some of the best terms and conditions in the commercial cleaning industry. We invest in our people through training and by creating a supportive environment and positive work culture. Our teams are managed by highly professional managers in the field.


Part of the community


As a local contract cleaning firm, everyone in the It’s Clean Ltd team is invested in the communities we serve. We want to deliver excellent service to support our local businesses and contribute to their success. Keeping offices, workplaces and community buildings in good order and professionally cleaned helps everyone feel better and work better. As a team, we are proud to serve the businesses in our community, many of which we interact with as individuals on a regular basis.


Better standards and better value


Local cleaners get to know the businesses they work for and have greater flexibility than many larger firms when it comes to tailoring their service to meet the particular contract cleaning needs of a business.


You might think that a big firm would be more cost-effective but this is usually a misconception. Local firms often deliver higher service levels than national companies, without a premium price tag.


At It’s Clean we pride ourselves on offering outstanding service and excellent value for money, making us the obvious choice for companies that want to keep overheads low without compromising on service and quality.


You can find out more about us and how we work here. If you’d like to arrange a free site survey please contact us.


 



20 January 2026
Choosing the right cleaning company in Harrogate is an important decision for any business. A reliable commercial cleaning partner doesn’t just keep your premises looking presentable — they help protect staff wellbeing, support compliance, and ensure your workplace operates smoothly day after day. With many cleaning providers available, knowing what to look for can help you choose a company that delivers consistent quality, responsive service, and real value. Look for a Local, Responsive Cleaning Company One of the most important factors when choosing a commercial cleaning company is local presence. A locally focused cleaning provider can respond quickly to issues, adapt to changing requirements, and build long-term relationships with clients. At It’s Clean, we focus on a 50-mile radius, providing local contract cleaning in Harrogate, Wetherby, Ripon, Knaresborough, Leeds, York, and surrounding areas. By keeping our operations local, we can guarantee a highly responsive service and regular on-site supervision — something national providers often struggle to offer. Choose a Company That Tailors Services to You Every business is different. A professional cleaning company should offer flexible cleaning schedules that fit around your operations rather than forcing you into a standard package. Look for a provider that offers: Daily, weekly or monthly contract cleans Bespoke cleaning plans tailored to your premises Flexible scheduling to minimise disruption Clear communication and regular reviews At It’s Clean, all cleaning contracts are tailored to meet your specific requirements, ensuring you receive exactly the level of service your business needs. Check the Range of Commercial Cleaning Services Offered A trusted cleaning company in Harrogate should be able to support your business as it grows or changes. Choosing a provider with a wide service offering means fewer suppliers to manage and consistent standards across your site. Our comprehensive range of commercial cleaning services includes: Commercial office cleaning Contract cleaning Specialist Coronavirus cleaning Washroom services Carpet cleaning Window cleaning Communal area cleaning Janitorial supplies Deep cleaning Soft washing and exterior cleaning This breadth of service allows us to support a wide variety of commercial environments under one trusted contract. Ask About Staff Recruitment, Training and Supervision High-quality cleaning starts with the people delivering it. A professional cleaning company should invest in recruiting, training and supporting their teams. At It’s Clean: All cleaners are recruited locally Staff are fully trained for their specific cleaning contracts Teams are carefully matched to each site Every contract is overseen by a regional cleaning supervisor This structure ensures consistency, accountability and reliable standards — something that makes a noticeable difference over time. Experience Matters When choosing a cleaning company in Harrogate, experience across a range of sectors is a strong indicator of reliability and professionalism. It’s Clean has been operating since 1999 and works with clients across a wide range of industries, including: Commercial offices Building sites Care homes Dental practices and GP surgeries Event and exhibition venues Housing associations and landlords Retail shops and showrooms Schools, colleges and universities Factories and warehouses This depth of experience allows us to understand different environments, compliance requirements and operational challenges. Look for a Customer-Focused, Independent Company An independent, privately owned cleaning company is often better placed to offer a personal, customer-focused service. Decisions are made locally, relationships matter, and service quality is never secondary to scale. At It’s Clean, customer satisfaction is central to everything we do. We work closely with clients to ensure cleaning standards remain high, communication is clear, and services continue to meet expectations as needs evolve. Choosing the Right Cleaning Company in Harrogate When selecting a commercial cleaning company, look for: A strong local presence Tailored cleaning contracts A wide range of services Well-trained, supervised staff Proven experience across sectors A customer-first approach By choosing a trusted, local cleaning company in Harrogate , you gain a partner committed to supporting your business, your people and your premises. Looking for a Reliable Cleaning Company in Harrogate? If you’re searching for a professional, customer-focused cleaning company in Harrogate, It’s Clean offers tailored commercial cleaning services delivered by experienced local teams. Get in touch to discuss how we can support your business.
by david 3 December 2025
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