Cleaners Join the List of COVID-19 Heroes

David Whan • 11 March 2021
Cleaners preparing for Coronavirus disinfection

The COVID-19 pandemic has highlighted and championed the role of the cleaner more than ever before. And the cleaning of workplaces and public spaces has never seemed so important. Many professional cleaning companies, such as the team here at It’s Clean, think this is due to the new levels of expectation of customers who are desperate for their premises to be safe to re-open and to be maintained as open. As a result, the previously derided word ‘housekeeping’, once met with an instantaneous rolling of the eyes, has now taken on a renewed significance.


For a long time, cleaners have been the forgotten or unseen cog in the wheels of industry. Largely working out of hours in deserted buildings, they were deemed of secondary importance as a core function by many businesses, but as the second wave of the COVID-19 pandemic subsides and people prepare to return to work, hopefully for good, housekeeping is the new buzzword, and is seen as critical in maintaining public health in the UK.

A new appreciation of the cleaning industry

Whilst cleaners themselves may lend a cynical view of proceedings, given how housekeeping has been positioned in the list of priorities over the years, the new appreciation of the cleaning discipline is certainly welcomed by the professional cleaning industry.


Prior to the COVID-19 pandemic, cleaning was largely considered to be a convenience service, and whilst employers wanted and needed premises to be clean, it wasn’t critical to the functioning of the organisation. But now businesses face the threat of COVID-19 infection breakouts and premises being shut down again, and cleaners are now deemed to be “guardians of impeccable hygiene”, and new standards and protocols represent the difference between some organisations continuing to function, or not.


Ultimately, employers have a moral duty and employees need to feel safe and comfortable in returning to work and staying there, and many premises and procedures have had to be adapted and changed as a result of the COVID-19 threat. For cleaning companies this has required an element of re-training and researching of new materials and substances. 

New COVID-19 cleaning protocols 

At It’s Clean Ltd, we are commercial cleaning specialists covering Leeds, Harrogate and York and we have introduced new services such as fogging and touch point cleaning, specifically to combat the spread of the COVID-19 infection. Cleaners have also had to adapt to wearing additional PPE, and as a result are viewed now as more of a professional equal, when considered against other contractors an organisation might employ.


Naturally home working dramatically affected the professional cleaning sector, with man hours and volumes of work disappearing overnight, and continuing in some cases for a full 12 months. Some organisations have implemented bonus schemes and have paid overtime to fairly reflect the upheaval of new procedures and the importance of what is now a key function in an organisation.


Certainly, at It’s Clean we have seen this, and we can also report that work is slowly picking up as businesses prepare their premises for re-opening and put systems in place to ensure they stay open. This has involved a huge amount of cooperation between employers and cleaning contractors and certainly, there is a renewed gratitude for the critical service professional cleaning companies are providing, even if that has always been the case. For now, It’s Clean are available to discuss how intensive cleaning can assist your business in re-opening, and how our routine cleaning procedures can ensure your return to normal remains possible. Contact us for a free quote today or call It’s Clean Ltd on 01423 566785.

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Running a small or medium-sized business can be tough, especially in today’s world. Every minute and every penny counts. So, when someone suggests blogging, your first thought might be, "Is that really worth the effort?" As a local contract cleaning company that's been serving Yorkshire for over 25 years, we asked ourselves the very same question. But here’s the thing. The answer, for us, is a definite yes. We see blogging as a way to build our authority online and have proper, honest conversations with our community. Here’s how. Blogging as community As a commercial cleaning company, our business is about building genuine connections and trust with our customers. Our team lives and works in the local area, and we're proud to support other local businesses. With our blog, we see a way to show that we are a human team and not just a faceless corporation. Our blog is a place where we can share our expertise and offer straightforward, useful advice. Whether it's about the benefits of a clean workspace or the importance of choosing a trustworthy office cleaning service, we want to help. We’ve built lifelong relationships with people in Harrogate, Wetherby, Knaresborough and Ripon and across our entire 50-mile radius. Why 50 miles? Because having a defined and manageable local area to cover helps us deliver service excellence every time. Bringing people to our door You might well have found us because you typed something like “local cleaners near me” into Google or a similar search engine. Staying on top of this algorithm is crucial for us, and it’s our blog posts that show how genuine we really are. Every article we write, whether it's about good cleaning practices or a behind-the-scenes look at our team, helps bring people to our website. Once you’re here, you can find out about the different cleaning services we offer. And on top of understanding our services, it's a chance for us to show our customers exactly what makes us different: a local business with over 25 years of experience, who stand by our work as a trusted part of your community. Ultimately our blog is a way to engage with both our existing and potential customers, and our fellow business owners. It’s a chance to build trust and show the real people behind our trusted brand name. So, is blogging a load of faff? For us at least, it's an honest and effective way of reaching out to our community. If you're a business in our area looking for a cleaning partner you can trust, take a look around the rest of our website to find out more. You can even request a free commercial cleaning survey for your business. We'd love to hear your experience of blogging as a small business. Does your business benefit from regular blogging? Have you tried blogging it but dropped it? Do you want to blog but don’t know where to start Or is all just a load of old blog? Let us know your thoughts on the topic!
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