Cleaners Join the List of COVID-19 Heroes

David Whan • 11 March 2021
Cleaners preparing for Coronavirus disinfection

The COVID-19 pandemic has highlighted and championed the role of the cleaner more than ever before. And the cleaning of workplaces and public spaces has never seemed so important. Many professional cleaning companies, such as the team here at It’s Clean, think this is due to the new levels of expectation of customers who are desperate for their premises to be safe to re-open and to be maintained as open. As a result, the previously derided word ‘housekeeping’, once met with an instantaneous rolling of the eyes, has now taken on a renewed significance.


For a long time, cleaners have been the forgotten or unseen cog in the wheels of industry. Largely working out of hours in deserted buildings, they were deemed of secondary importance as a core function by many businesses, but as the second wave of the COVID-19 pandemic subsides and people prepare to return to work, hopefully for good, housekeeping is the new buzzword, and is seen as critical in maintaining public health in the UK.

A new appreciation of the cleaning industry

Whilst cleaners themselves may lend a cynical view of proceedings, given how housekeeping has been positioned in the list of priorities over the years, the new appreciation of the cleaning discipline is certainly welcomed by the professional cleaning industry.


Prior to the COVID-19 pandemic, cleaning was largely considered to be a convenience service, and whilst employers wanted and needed premises to be clean, it wasn’t critical to the functioning of the organisation. But now businesses face the threat of COVID-19 infection breakouts and premises being shut down again, and cleaners are now deemed to be “guardians of impeccable hygiene”, and new standards and protocols represent the difference between some organisations continuing to function, or not.


Ultimately, employers have a moral duty and employees need to feel safe and comfortable in returning to work and staying there, and many premises and procedures have had to be adapted and changed as a result of the COVID-19 threat. For cleaning companies this has required an element of re-training and researching of new materials and substances. 

New COVID-19 cleaning protocols 

At It’s Clean Ltd, we are commercial cleaning specialists covering Leeds, Harrogate and York and we have introduced new services such as fogging and touch point cleaning, specifically to combat the spread of the COVID-19 infection. Cleaners have also had to adapt to wearing additional PPE, and as a result are viewed now as more of a professional equal, when considered against other contractors an organisation might employ.


Naturally home working dramatically affected the professional cleaning sector, with man hours and volumes of work disappearing overnight, and continuing in some cases for a full 12 months. Some organisations have implemented bonus schemes and have paid overtime to fairly reflect the upheaval of new procedures and the importance of what is now a key function in an organisation.


Certainly, at It’s Clean we have seen this, and we can also report that work is slowly picking up as businesses prepare their premises for re-opening and put systems in place to ensure they stay open. This has involved a huge amount of cooperation between employers and cleaning contractors and certainly, there is a renewed gratitude for the critical service professional cleaning companies are providing, even if that has always been the case. For now, It’s Clean are available to discuss how intensive cleaning can assist your business in re-opening, and how our routine cleaning procedures can ensure your return to normal remains possible. Contact us for a free quote today or call It’s Clean Ltd on 01423 566785.

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29 May 2025
In today’s environmentally conscious business environment, sustainability is more than just a buzzword — it’s a responsibility. At It’s Clean Ltd, we recognise that commercial cleaning can be both effective and environmentally friendly. We’re proud to offer green cleaning solutions that promote healthier workplaces, reduce environmental impact, and uphold the high service standards our clients expect. We focus on servicing a 50-mile radius, which matters because it means we can maintain high standards of responsiveness and service whilst also being sustainable ourselves operationally. Serving businesses in Harrogate, Wetherby, Ripon and the surrounding areas, our team is dedicated to creating cleaner, greener, and more productive work environments. Why Green Cleaning Matters Sustainable cleaning practices benefit the health and wellbeing of employees, clients and visitors as well as being good for the planet. Traditional cleaning products often contain harsh chemicals that can affect indoor air quality and the broader environment. Our green cleaning solutions utilise eco-friendly, non-toxic products that are effective without the harmful side effects. Tailored Commercial Cleaning with a Local Touch As a local firm, we are committed to our community, offering fast response times and reliable service that larger chains can’t match. We provide flexible contract cleaning and office cleaning packages tailored to your specific needs — whether it’s daily maintenance, deep cleans or specialised hygiene services for commercial premises. Our strong relationships with businesses across North Yorkshire enable us to deliver workplace cleaning solutions that align with both industry standards and environmental goals. What You Can Expect from It’s Clean: Eco-conscious commercial cleaning products and methods Flexible cleaning schedules to suit your business hours High attention to detail and fully trained local staff Fast response and consistent communication Comprehensive office, workplace and contract cleaning services Trusted by businesses in Harrogate, Wetherby, Ripon and nearby areas Current Trends in Sustainable Cleaning in the UK The UK’s commercial cleaning industry is rapidly evolving to meet environmental challenges and client expectations. Key trends include: Eco-Friendly Products: There’s a significant shift towards using biodegradable and non-toxic cleaning agents. Approximately 60% of UK consumers prefer environmentally friendly cleaning options and our job is to support businesses that want to make that choice too, whilst making sure this is a cost-effective commercial option. Water and Energy Conservation: Forward-thinking cleaning companies like It’s Clean Ltd are adopting technologies that reduce water and energy usage, such as low-water cleaning methods and equipment powered by renewable energy sources. Waste Reduction Strategies: Businesses are implementing waste reduction strategies in their office cleaning practices, including minimising single-use plastics and promoting recycling. This is something we fully support and we proactively work with our clients to support their sustainability goals. Automation and Robotics: The use of cleaning robots and automated solutions is on the rise, enhancing efficiency and consistency in cleaning operations. We make it our business to keep abreast of the latest technology and smart solutions, whilst always remembering that commercial cleaning is a people business and that automation will only ever be part of the solution. You can read more about this in our previous blog How will Artificial Intelligence (AI) and innovation transform the commercial cleaning industry . At It’s Clean Ltd, we stay abreast of these trends to provide our clients with cutting-edge, sustainable cleaning solutions. A Cleaner Future Starts Here Transitioning to sustainable commercial cleaning is a straightforward yet impactful way to demonstrate your organisation’s commitment to environmental responsibility. At It’s Clean Ltd, we combine local expertise, high service levels, and a dedication to sustainability to deliver results you can see — and feel good about. If you’re ready to make your workplace cleaner, greener and healthier, we’re just around the corner and ready to help. Contact us today to learn more about our green cleaning services or request a tailored quote online for your workplace. Let’s work together to create a spotless and sustainable future.
by david 7 April 2025
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