Cleaners Join the List of COVID-19 Heroes

David Whan • 11 March 2021
Cleaners preparing for Coronavirus disinfection

The COVID-19 pandemic has highlighted and championed the role of the cleaner more than ever before. And the cleaning of workplaces and public spaces has never seemed so important. Many professional cleaning companies, such as the team here at It’s Clean, think this is due to the new levels of expectation of customers who are desperate for their premises to be safe to re-open and to be maintained as open. As a result, the previously derided word ‘housekeeping’, once met with an instantaneous rolling of the eyes, has now taken on a renewed significance.


For a long time, cleaners have been the forgotten or unseen cog in the wheels of industry. Largely working out of hours in deserted buildings, they were deemed of secondary importance as a core function by many businesses, but as the second wave of the COVID-19 pandemic subsides and people prepare to return to work, hopefully for good, housekeeping is the new buzzword, and is seen as critical in maintaining public health in the UK.

A new appreciation of the cleaning industry

Whilst cleaners themselves may lend a cynical view of proceedings, given how housekeeping has been positioned in the list of priorities over the years, the new appreciation of the cleaning discipline is certainly welcomed by the professional cleaning industry.


Prior to the COVID-19 pandemic, cleaning was largely considered to be a convenience service, and whilst employers wanted and needed premises to be clean, it wasn’t critical to the functioning of the organisation. But now businesses face the threat of COVID-19 infection breakouts and premises being shut down again, and cleaners are now deemed to be “guardians of impeccable hygiene”, and new standards and protocols represent the difference between some organisations continuing to function, or not.


Ultimately, employers have a moral duty and employees need to feel safe and comfortable in returning to work and staying there, and many premises and procedures have had to be adapted and changed as a result of the COVID-19 threat. For cleaning companies this has required an element of re-training and researching of new materials and substances. 

New COVID-19 cleaning protocols 

At It’s Clean Ltd, we are commercial cleaning specialists covering Leeds, Harrogate and York and we have introduced new services such as fogging and touch point cleaning, specifically to combat the spread of the COVID-19 infection. Cleaners have also had to adapt to wearing additional PPE, and as a result are viewed now as more of a professional equal, when considered against other contractors an organisation might employ.


Naturally home working dramatically affected the professional cleaning sector, with man hours and volumes of work disappearing overnight, and continuing in some cases for a full 12 months. Some organisations have implemented bonus schemes and have paid overtime to fairly reflect the upheaval of new procedures and the importance of what is now a key function in an organisation.


Certainly, at It’s Clean we have seen this, and we can also report that work is slowly picking up as businesses prepare their premises for re-opening and put systems in place to ensure they stay open. This has involved a huge amount of cooperation between employers and cleaning contractors and certainly, there is a renewed gratitude for the critical service professional cleaning companies are providing, even if that has always been the case. For now, It’s Clean are available to discuss how intensive cleaning can assist your business in re-opening, and how our routine cleaning procedures can ensure your return to normal remains possible. Contact us for a free quote today or call It’s Clean Ltd on 01423 566785.

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by david 29 October 2025
It’s Clean Ltd, has joined the Carlisle-based Orian Solutions Group, marking a major step in its continued growth and diversification. It’s Clean has been operating across North and West Yorkshire for 26 years and has clients in a wide range of sectors including offices, schools, GPs, care homes, manufacturing, hospitality and events. Based in Carlisle, Orian Solutions is jointly owned by Westmorland & Furness Council and Cumberland Council and provides contract cleaning and food services, predominantly to clients in the public sector. Orian has recently secured major multi-year contracts in the police and fire sectors, while It’s Clean continues to grow through new partnerships in the charity and insurance sectors. David Whan, Managing Director of It’s Clean Ltd, said the move would bring together Orian’s strong governance, service quality, and commitment to social value and It’s Clean’s commercial experience, enhancing the Group’s ability to deliver flexible, high-quality facilities services across both public and private sectors across the North of England. He said: “Orian’s wealth of experience in the public sector and standards of governance mean It’s Clean can now compete in new sectors. “When I met their new CEO, John Donnison, it didn’t take long to see the fantastic synergies between our businesses, and we reached an agreement to join the Orian Group within days.” Mr Whan said the move to join forces would bring additional benefits to long-standing employees of It’s Clean who would now benefit from Orian’s Pluxee discount card giving discounts across a variety of retailers, services and everyday spending. The deal was completed on September 1, with Orian Group acquiring the shares in It’s Clean Ltd, bringing together two trusted northern service providers with shared values of quality, reliability and community focus. John Donnison, CEO of Orian Solutions, commented: “It’s Clean Ltd has a terrific heritage and brand in the Yorkshire commercial cleaning market and brings a new dynamic to the Orian Group. We’re only six weeks in and already seeing huge mutual benefits. “By combining our strengths, we are well-positioned to become the commercial cleaning and contract catering provider of choice for businesses and organisations across the North of England, serving a broad customer base, supporting schools, councils, emergency services, charities and commercial clients across the North of England.”  The It’s Clean office, branding and customer contact will remain the same, and David and his team will continue to lead the business, ensuring continuity as they build forward within the Orian Group.
by david 22 October 2025
When it comes to maintaining a professional, hygienic workspace, businesses across Harrogate , Knaresborough , Ripon and Wetherby businesses trust It’s Clean Ltd for reliable, high-quality commercial and contract cleaning. Our local cleaning teams understand the needs of Yorkshire businesses — from spotless offices and sparkling showrooms to immaculate schools and care facilities. With over 25 years of experience, we provide flexible daily, weekly and monthly cleaning contracts designed to suit every environment. Why Choose It’s Clean? Local and Responsive: Based in Harrogate, we’re never far away — ensuring fast response times and hands-on management. Tailored Contracts: Every site is unique, so we create bespoke cleaning schedules around your business needs. Trained Local Teams: Our fully vetted, trained cleaners deliver consistent quality you can rely on. Comprehensive Services: From carpet and window cleaning to washroom and deep cleans — we handle it all. Serving Businesses Across North and West Yorkshire Whether you’re in a Harrogate office block, a Ripon school, a Knaresborough retail space or a Wetherby business park, It’s Clean Ltd helps you create a safe, welcoming, and professional environment for staff and visitors alike. 📞 Contact our Harrogate head office today or fill in an enquiry form online for a free site survey and discover how our contract cleaning services can keep your business spotless and stress-free.
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